The Problem With WordPress Is Positioning, Not Plugins — Smashing Magazine

The Problem With WordPress Is Positioning ORG , Not Plugins

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Geoff PERSON explores a divide between WordPress.org ORG and WordPress.com, shedding light on the blurred lines between open-source ideals and commercial interests. Is there any winning repositioning strategy for WordPress ORG ? Geoff PERSON explores a divide between WordPress.org ORG and WordPress.com, shedding light on the blurred lines between open-source ideals and commercial interests. Is there any winning repositioning strategy for WordPress ORG ?

Ask just about any casual user to explain the difference between WordPress.org ORG and WordPress.com, and you’re likely to get a shrug in response. I know this because it’s one CARDINAL of the first ORDINAL things I ask students in my WordPress ORG development course each semester when introducing them to the content management system.

I love asking that question because it boggles my mind that a platform responsible for powering 43% PERCENT of the internet can go largely unrecognized, the same sort way Taylor Swift PERSON can walk into a packed football stadium unnoticed.

But among the power users and developers among us, the difference between WordPress.org ORG and WordPress.com is not only apparent but a divide that draws a sacred but blurry line between the lively open-source community that WordPress ORG is known for, and the commercial efforts of Automattic ORG , the company that uses WordPress ORG to power its hosted CMS ORG platform.

The difference is a sacred line because crossing it tarnishes the open-source-ness of WordPress ORG as a decentralized project maintained by a community of largely unpaid contributors.

That sacred line is also blurry, at best, and a great example of that popped up this past week DATE when WordPress.com published a clone of the WordPress.org Plugin Directory ORG to its own site. As is usually the case with WordPress ORG # HotDrama ORG , one CARDINAL or two CARDINAL developers take notice of a change, post a tweet about it, and Automattic ORG founder Matt Mullenweg PERSON splashes a little kerosene on it. In this particular case, plugin pages on WordPress.com appeared to outrank plugin pages on WordPress.org in web searches.

This is yet another example of a situation that pits the open-source community against Automattic ORG ’s commercial interests. We’ve been here plenty of times in the 20-plus years DATE that WordPress ORG has been with us. The debates are nuanced, of course, but I’ll loosely characterize each side’s point in broad strokes:

WordPress.org: You are using the sweat equity of the open-source community to advance your own company.

You are using the sweat equity of the open-source community to advance your own company. WordPres.com: Hey, we’re merely distributing your work to a larger audience in a way we both benefit.

The problem is that this is where the debate often moves from being productive to getting downright dirty. No one benefits in these conditions.

It’s possible for both sides of the debate to be true, even if they do not agree. It would be just as disingenuous for plugin developers to claim no benefit from WordPress.com’s exposure as it is for Automattic ORG to claim that developers gain as much in rewards as they spend writing code.

And therein lies the rub. When the discussion veers towards labor concerns and hurt feelings, we get away from the real issue at heart: WordPress ORG has a positioning problem, not a plugin problem.

Sure, that makes for a spicy headline, but there’s real substance to it. How different would it be if the debate was between WordPress ORG and Automattic ORG rather than WordPress ORG against WordPress ORG ? I imagine it would be quite different.

When we draw sharper lines between business and community, we can have clearer discussions without the blurry divisions getting in the way and throwing the conversation off-topic.

This is the absolute perfect time to reposition WordPress ORG . Five years DATE after Matt PERSON ’s famous advice to “Learn JavaScript deeply,” WordPress ORG has transformed into an entirely visual editing experience that has radically transformed how we interact with it, both as users and developers. The “Gutenberg” project — and the full-site editing capabilities it brought — has ushered in a new era of WordPress ORG where everyone’s relationship with it has changed. It’s time to change the general perception of WordPress ORG as far as what it is and what it’s used for while we are at it.

It’s possible that a product becomes so successful or changes so drastically that it no longer fits under its own umbrella. Facebook becomes Meta ORG . Google ORG becomes Alphabet ORG . Twitter has become whatever it is today DATE . Products and companies evolve over time like people. This is what has happened with WordPress.com and WordPress.org. Each is vying for their own identity and winds up battling each other rather than buttressing one another. A cloned version of the WordPress.org Plugin Directory ORG on WordPress.com exacerbates the issue rather than solving it. We’ve really reached the point of diminishing returns with the “ WordPress ORG ” brand equity.

The only way this is fixed is by shedding the “ WordPress ORG ” label from Automattic ORG ’s commercial efforts. Matt PERSON is not wrong when he claims that shared branding has made it difficult for services like Typepad to compete in the CMS ORG space. That was true for a long time. But with a 43.1% PERCENT market share today DATE , is there really an existential threat to WordPress ORG that requires co-branding two CARDINAL different flavors of WordPress ORG ? The current threat to WordPress ORG ’ market dominance has more to do with its future as a product and how it competes in a world of low-code and no-code platforms. There’s no amount of co-branding that is capable of solving what is, in essence, a user interface and experience challenge.

In that same tweet, Matt PERSON also asks us to imagine what WordPress ORG would look like without co-branding, pointing to Joomla as a case in point. Again, co-branding may indeed have helped get WordPress ORG to where it is today DATE . But to say that it always has and always will is a large leap in logic on a false premise. Co-branding may not always be the best or only way to maintain market share or beat the competition. To think so is errant and myopic in a way that assumes no other possibilities, ever, as if past successes always lead to new ones. Myopia often sows the seeds of failure.

I believe we’ve reached the point where we ought to at least question co-branding as a strategy and consider whether there are happier paths to follow. If I have to imagine what WordPress ORG looks like without co-branding today DATE instead of in the past, I see the possibility of a clear separation of concerns between business and community interests because, at this point, there is little to no difference between running a WordPress ORG site on WordPress.com’s servers on its Business Plan and self-hosting the site on a managed host like WP Engine ORG . You get the same access to the same files for the same underlying software that is used to power WordPress.com, the same as it is used to power any other website that chooses to download and self-host WordPress ORG .

That said, I am not totally against co-branding. The problem could be as much about not going far enough with co-branding as it is having too much of it. As it currently stands, the similarities between WordPress.com ORG and WordPress.org are too indistinguishable at first ORDINAL glance that perhaps sharing the same top-level domain name only muddies the perceived similarities — or differences — even more. Perhaps there’s a happy path that gives credit to both perspectives in the debate with more explicit names, such as WordPress Platform ORG and WordPress ORG CMS. Those are terrible names, but hopefully, you get what I am aiming at.

The bottom line is this: We have danced around WordPress ORG ’ positioning problem way too long, hiding behind its past successes while tension between commercial and community interests continues to boil over. Rather than allowing this to continue by sitting somewhere in the middle with a shared brand name, maybe we’ll see a day where we go all-in on a direction either by renaming WordPress.com to allow WordPress.org to be WordPress ORG or leaning deeper into effective co-branding that properly distinguishes the two CARDINAL properties while leveraging the “ WordPress ORG ” brand.

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